American Peanut Council Case Study

Authors

  • Daniel Tisch Argyle Communications
  • Alison George Argyle Communications

DOI:

https://doi.org/10.15173/jpc.v4i1.2619

Keywords:

public relations, case study, crisis communications, strategic communications, American Peanut Council

Abstract

This case study documents the work of Argyle Communications for the American Peanut Council to maintain confidence in the safety of US-grown peanuts in face of a devastating salmonella outbreak resulting in record-breaking product recalls. The strategy aligned the industry with the public interest by building communications capacity, providing accurate information, engaging leading food safety expertise and developing an industry consensus on a long-term food safety and public communications plan. Program measurement showed rapid recovery in consumer opinion, sales and consumption. The program demonstrates the achievement of the Council’s most fundamental goal: protecting public confidence in the safety of its products. 

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Published

2015-05-21

Issue

Section

Case Studies