Students with disabilities as partners: A case study on user testing an accessibility website
DOI:
https://doi.org/10.15173/ijsap.v4i2.4051Keywords:
Student-staff partnership, disability, accessibility, user testing, websitesAbstract
While partnership is widely encouraged as an approach to advancing the inclusion of disabled postsecondary students, these collaborations are largely taking place between staff offices and failing to meaningfully integrate disabled students as partners. In this case study, we describe the successes and challenges of a pilot project where students and staff with and without disabilities worked together to user test our university’s accessibility website, to which faculty/staff are regularly directed for resources on making their teaching more accessible. We achieved our goal of compiling results into a report for decision-makers in order to advance campus-wide technological accessibility. Instead of primarily treating disabled students as lacking capacities and requiring programmatic intervention to succeed in the university, a partnership approach validates and draws on disabled students’ specific expertise and experience to make institutional change.
Downloads
References
Accessibility for Ontarians with Disabilities Act, 2005, SO 2005, c11. Retrieved from
https://www.ontario.ca/laws/statute/05a11
Arzola, R. (2016). Collaboration between the library and office of student disability services:
Document accessibility in higher education. Digital Library Perspectives, 32(2), 117-126. https://doi.org/10.1108/DLP-09-2015-0016
Austin, K. S., & Peña, E. V. (2017). Exceptional faculty members who responsively teach
students with autism spectrum disorders. Journal of Postsecondary Education and Disability, 30(1), 17-32. https://files.eric.ed.gov/fulltext/EJ1144609.pdf
Bates, T. (2017, November 11). Why does Canada have so much online learning? Online
Learning and Distance Education Resources [Blog]. Retrieved from https://www.tonybates.ca/2017/11/11/why-does-canada-have-so-much-online-learning/
Behling, K., & Linder, K. E. (2017). Collaborations between centers for teaching and learning
and offices of disability services: Current partnerships and perceived challenges. Journal of Postsecondary Education and Disability, 30(1), 5-15. https://files.eric.ed.gov/fulltext/EJ1144608.pdf
Bellman, S., Burgstahler, S., & Ladner, R. (2014). Work-based learning experiences help
students with disabilities transition to careers: A case study of University of Washington projects. Work, 48(3), 399-405. https://doi.org/10.3233/WOR-131780
Bevan, N., & Petrie, H. (2009). The evaluation of accessibility, usability and user experience.
In C. Stepanidis (Ed.), The universal access handbook (334-349). Boco Raton, Florida: CRC Press.
Bindra, G., Easwaran, K., Firasta, L., Hirsch, M., Kapoor, A., Sosnowski, A., Stec-Marksman, T., & Vatansever, G. (2018). Increasing representation and equity in students as partners initiatives. International Journal for Students as Partners, 2(2), 10-15. https://doi.org/10.15173/ijsap.v2i2.3536
Brown, K., Aggarwal, A., Joslin, R., Williams-Habibi, S., & Sivanesanathan, V. (2018). User testing
for web accessibility project report. Prepared for the McMaster Accessibility Council and McMaster Media Production Services by the Equity and Inclusion Office. Hamilton, Ontario. Retrieved from http://hdl.handle.net/11375/25177
Cook-Sather, A. (2018). Listening to equity-seeking perspectives: How students’ experiences
of pedagogical partnership can inform wider discussions of student success. Higher Education Research & Development, 37(5), 923-936. https://doi.org/10.1080/07294360.2018.1457629
Cook-Sather, A., Bovill, C., & Felten, P. (2014). Engaging students as partners in learning and
teaching: A guide for faculty. California: Jossey-Bass.
Cowing, J. (2016). Access, tradition and belonging at “the Alma Mater of the Nation”. In J. Silverman & M. M. Sweeney (Eds.), Remaking the American college campus: Essays (191-203). North Carolina: McFarland & Company, Inc.
de Bie, A., Marquis, E., Cook-Sather, A., & Luqueño, L. (2019). Valuing knowledge(s) and cultivating confidence: Contributing to epistemic justice via student-faculty pedagogical partnerships. In J. Hoffman, P. Blessinger, & M. Makhanya (Eds.), International perspectives in higher education: Strategies for fostering inclusive classrooms (35-48). Emerald Group Publishing Ltd.
Digital education strategies. (2018) Professional web accessibility auditing made
easy. Toronto: The Chang School, Ryerson University. Retrieved from https://pressbooks.library.ryerson.ca/pwaa/
Felten, P., Bagg, J., Bumbry, M., Hill, J., Hornsby, K., Pratt, M., & Weller, S. (2013). A call for
expanding inclusive student engagement in SoTL. Teaching and Learning Inquiry, 1(2), 63-74. Retrieved from http://www.jstor.org/stable/10.2979/teachlearninqu.1.2.63
Fleming, A. R., Oertle, K. M., Plotner, A. J., & Hakun, J. G. (2017). Influence of social factors on
student satisfaction among college students with disabilities. Journal of College Student Development, 58(2), 215-228. https://doi.org/10.1353/csd.2017.0016
Fovet, F., Mole, H., Jarrett, T., & Syncox, D. (2014). Like fire to water: Building bridging
collaborations between disability service providers and course instructors to create user friendly and resource efficient UDL implementation material. Collected Essays on Learning and Teaching, 7(1), 68-75. https://doi.org/10.22329/celt.v7i1.3999
Handley, F. (2018). Students as partners in technology initiatives: How does the technology
aspect affect partnerships. Paper presented at the Association for Learning Technology Annual Conference 2018, Manchester, UK. Retrieved from https://altc.alt.ac.uk/2018/sessions/students-as-partners-in-technology-initiatives-how-does-the-technology-aspect-affect-partnerships-and-how-can-we-make-the-most-of-this-18-129/members/
Interactive Accessibility. (2015). Usability and accessibility testing. Retrieved from https://www.interactiveaccessibility.com/services/usability-accessibility-testing
Ismailova, R., & Inal, Y. (2018). Accessibility evaluation of top university websites: A
comparative study of Kyrgyzstan, Azerbaijan, Kazakhstan and Turkey. Universal Access in the Information Society, 17(2), 437-445. https://doi.org/10.1007/s10209-017-0541-0
Jorgensen, C. M., Bates, K., Frechette, A. H., Sonnenmeier, R. M., & Curtin, J. (2011). “Nothing
about us without us”: Including people with disabilities as teaching partners in university courses. International Journal of Whole Schooling, 7(2), 109-126. Retrieved from https://files.eric.ed.gov/fulltext/EJ961506.pdf
Kupatadze, K. (2019). Opportunities presented by the forced occupation of liminal space:
Underrepresented faculty experiences and perspectives. International Journal of
Students as Partners, 3(1), 22-33. https://doi.org/10.15173/ijsap.v3i1.3744
Langley-Turnbaugh, S., Whitney, J., Lovewell, L., & Moeller, B. (2014). Benefits of research
fellowships for undergraduates with disabilities. Council On Undergraduate Research Quarterly, 35(2), 39-45. Retrieved from http://www.cur.org/assets/1/23/winter14_textandcoverfinalweb.pdf#page=41
Lewis, K., Yoder, D., Riley, E., So, Y., & Yusufali, S. (2007). Accessibility of instructional web
sites in higher education. Educause Quarterly, 30(3), 29-35. Retrieved from https://er.educause.edu/-/media/files/articles/2007/7/eqm0734.pdf?la=en&hash=462519605B11FC6DD8EAA686D7552268A17AD123
Marquis, E., Jayaratnam, A., Mishra, A., & Rybkina, K. (2018). “I feel like some students are
better connected”: Students’ perspectives on applying for extracurricular partnership opportunities. International Journal for Students as Partners, 2(1), 64-81. https://doi.org/10.15173/ijsap.v2i1.3300
Marquis, E., Puri, V., Wan, S., Ahmad, A., Goff, L., Knorr, K., Vassileva, I., & Woo, J. (2016). Navigating the threshold of student–staff partnerships: A case study from an Ontario teaching and learning institute. International Journal for Academic Development, 21(1), 4-15. https://doi.org/10.1080/1360144X.2015.1113538
Marquis, E., Guitman, R., Nguyen, E., & Woolmer, C. (2020). ‘It’s a little complicated for me’:
Faculty social location and experiences of pedagogical partnership. Higher Education
Research & Development, 1-14. https://doi.org/10.1080/07294360.2020.1806789
Mercer-Mapstone, L., & Bovill, C. (2019). Equity and diversity in institutional approaches to
student-staff partnership schemes in higher education. Studies in Higher Education, 1-17. https://doi.org/10.1080/03075079.2019.1620721
Mercer-Mapstone, L., Dvorakova, S. L., Matthews, K. E., Abbot, S., Cheng, B., Felten, P., Knorr, K., Marquis, E., Shammas, R., & Swaim, K. (2017). A systematic literature review of students as partners in higher education. International Journal for Students as Partners, 1(1). https://doi.org/10.15173/ijsap.v1i1.3119
Muller, L. (2006). Research collaboration with learning-disabled students. Journal of College
Science Teaching, 36(3).
Prescott, J., Iliff, P., Edmondson, D. J., & Cross, D. (2019). Students as co-creators of a mobile
app to enhance learning and teaching in HE. In A. F. Baruch & H. M. Tal (Eds.), Mobile technologies in educational organizations (96-116). United States: IGI Global.
Riddell, S., Tinklin, T., & Wilson, A. (2005). Disabled students in higher education:
Perspectives on widening access and changing policy. London & New York: Routledge.
https://doi.org/10.4324/9780203087121
Sanchez-Rodriguez, N. A., & LoGiudice, J. (2018). Building bridges: Fostering dynamic
partnerships between the library department and office of student disability services in higher education. Journal of Access Services, 15(4), 142-160. https://doi.org/10.1080/15367967.2018.1520640
Scott, S., Markle, L., Wessel, R. D., & Desmond, J. (2016). Disability services partnerships with
faculty members. Journal of Postsecondary Education and Disability, 29(3), 215-220. Retrieved from https://files.eric.ed.gov/fulltext/EJ1123792.pdf
Sekovanić, V., Vukovac, D. P., & Podbojec, Z. (2012). Usability case study of
adapted e-learning course for dyslexic students. Proceedings of the 5th International Conference of Education, Research and Innovation. Madrid, Spain.
Senol, L., Gecili, H., & Durdu, P. O. (2014, June 23). Usability evaluation of a Moodle based
learning management system. EdMedia+ Innovate Learning (850-858). Association for the Advancement of Computing in Education (AACE). Retrieved from https://www.learntechlib.org/primary/p/147592/
Smith, R. E., & Buchannan, T. (2012). Community collaboration, use of universal design in the
classroom. Journal of Postsecondary Education and Disability, 25(3), 259-265. Retrieved from https://files.eric.ed.gov/fulltext/EJ994291.pdf
Staeger-Wilson, K., Barnett, C., Mahoney, S., & Sampson, D. H. (2012). Planning for an
inclusive campus recreation facility and program. Recreational Sports Journal, 36(1), 37-44. https://doi.org/10.1123/rsj.36.1.37
Staeger-Wilson, K., & Sampson, D. H. (2012). Infusing JUST design in campus recreation.
Journal of Postsecondary Education and Disability, 25(3), 247-252. Retrieved from https://files.eric.ed.gov/fulltext/EJ994289.pdf
United Nations. (2006). Convention on the rights of persons with disabilities (CRPD) - Article 9
- Accessibility. Retrieved from https://www.un.org/development/desa/disabilities/convention-on-the-rights-of-persons-with-disabilities/article-9-accessibility.html
Vaccaro, A., Daly-Cano, M., & Newman, B. M. (2015). A sense of belonging among college
students with disabilities: An emergent theoretical model. Journal of College Student Development, 56(7), 670-686. https://doi.org/10.1353/csd.2015.0072
Wang, A. X., & Schrager, A. (2017, September 27). It’s the end of the university as we know it.
Quartz. Retrieved from
https://qz.com/1070119/the-future-of-the-university-is-in-the-air-and-in-the-cloud/
Watson, E., Bartlett, F., Sacks, C., & Davidson, D. L. (2013). Implementing universal design: A
collaborative approach to designing campus housing. Journal of College & University Student Housing, 40(1), 158-171. Retrieved from http://www.nxtbook.com/nxtbooks/acuho/journal_vol39no2/index.php#/132
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2020 Kate Brown, Alise de Bie, Akshay Aggarwal, Ryan Joslin, Sarah Williams-Habibi, Vipusaayini Sivanesanathan
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process - this applies to the submitted, accepted, and published versions of the manuscript. This can lead to productive exchanges, as well as earlier and greater citation of published work (see The Effect of Open Access).